Frequently asked questions.

What makes Thermera Thumb Brace different?

The Thermera Heated Thumb Support was thoughtfully designed by a Certified Hand Therapist with everyday thumb comfort and usability in mind. Every detail reflects real-world insight into how people use their hands throughout the day.

What is a Certified Hand Therapist?

A Certified Hand Therapist (CHT) is an occupational or physical therapist with advanced education and experience focused on the hand, wrist, and arm.

To earn the CHT credential, a therapist must:

  • Complete a minimum of 4,000 hours of direct hand therapy practice

  • Have at least three years of clinical experience

  • Pass a rigorous national certification exam

This background brings a unique, hands-on perspective to product design and usability.

Do I need one for each hand?

It depends on your personal needs and preferences.
The Thermera Heated Thumb Support is designed to provide gentle warmth and everyday support to the thumb. If both thumbs could benefit from added comfort, you may prefer a brace for each hand. If only one thumb feels uncomfortable, you can start with one side and decide later if you’d like a pair.

Do you have more than one size?

Thermera Heated Thumb Support is designed to fit most hand sizes.

The adjustable design features:

  • Hook-and-loop (Velcro®) closures for flexibility

  • Interior adjustment options for smaller hands

  • Extended straps to accommodate larger hand circumferences

For a visual guide, watch our “Fitting the Thermera Thumb Support” video here:https://youtube.com/shorts/pfo-KS2-Q7c?feature=share.

Are there different heat levels?

Yes! The Thermera Heated Thumb support offers three adjustable heat levels, allowing you to select the level of warmth that feels most comfortable for you.

Who is this brace NOT recommended for?

The Thermera Heated Thumb Support is not recommended for:

  • Individuals with reduced sensation or neuropathy, who may have difficulty sensing temperature

  • Children

If you have specific health concerns or questions about whether this product is appropriate for you, consult a healthcare professional before use.

What is your return policy?

We want you to feel confident in your purchase.

  • Returns: Accepted within 14 days of delivery

  • Condition: Items must be unused and returned in original packaging

  • Refunds: Issued to the original payment method within 7–10 business days after receipt

  • How to start a return: Contact us at info@thermeraco.com

We aim to make returns simple and hassle-free.

How long does the battery last?

On a full charge, the battery lasts up to 2 hours, depending on heat setting and usage.
For best performance:

  • Fully charge before use

  • Avoid exposing the device to extreme temperatures